Terms of Service
Last updated: July 14, 2026
These terms are an agreement between MyVital Harmony LLC (“MyVital Harmony”, “we”) and you. They cover the myvitalharmony.com platform: business dashboards, public booking pages, client portals, and everything in between. By creating an account or using the platform you accept them.
1. The platform is a tool, not a healthcare provider
MyVital Harmony provides software. We do not provide medical care, advice, or diagnoses, and no content on the platform — including AI-drafted text, which practitioners must always review before use — is medical advice. Each Business is solely responsible for its services, its practitioners’ qualifications and licensure, its compliance with healthcare regulations that apply to it, and the care of its clients.
2. Accounts
You must provide accurate information and keep your credentials secure; you are responsible for activity under your account. One login may belong to several Businesses; each Business’s data remains isolated and governed by its own roles. We may suspend accounts that threaten the security or integrity of the platform.
3. Subscriptions, trials, and fees
Plans are billed monthly through Stripe at the prices shown at myvitalharmony.com/pricing. New Businesses get a 14-day full-access trial; a payment method is required and the selected plan begins automatically when the trial ends unless cancelled first. In addition to subscriptions, the platform charges a service fee of 2% on booking payments and 8% on program sales, deducted automatically at payment time. Fees may change with 30 days’ notice. Subscriptions cancel any time and run to the end of the paid period; amounts already paid are non-refundable except where law requires.
4. Payments between Businesses and their clients
Client payments are processed by Stripe under Stripe’s terms; each Business is the merchant of record for its own sales and receives payouts to its own bank account. Refund decisions belong to the Business and its stated policies. MyVital Harmony is not a party to the transaction between a Business and its clients.
5. Your data and content
Businesses own the data they and their clients put into the platform. You grant us the rights needed to operate the service (store, back up, transmit, display to authorized users). Our handling of personal information is described in the Privacy Policy. You are responsible for having the right to store the client information you enter.
6. Acceptable use
No unlawful use, no abuse or harassment through platform messaging, no attempts to break tenant isolation or probe the security of the platform, no reselling of the service, and no uploading of malicious content. We may remove content or suspend service to protect users, and will tell you why unless the law prevents it.
7. Availability and changes
We aim for high availability but the service is provided “as is” and “as available”, without warranties of uninterrupted or error-free operation. We improve the platform continuously and may add, change, or retire features; material reductions get reasonable notice.
8. Liability
To the maximum extent the law allows: we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amounts you paid us in the twelve months before the claim arose. Nothing here limits liability that cannot lawfully be limited.
9. Termination
You may close your account at any time. We may terminate for material breach that goes uncured after notice. On closure, we make Business data available for export for 30 days, then delete or anonymize it per the Privacy Policy.
10. Governing law and contact
These terms are governed by the laws of the State of Alaska, USA, without regard to conflict-of-law rules. Questions: support@myvitalharmony.com · MyVital Harmony LLC, Alaska, USA.